Contact information
Contact Us
If you have questions regarding our infrared sensor calibration, mains AC vs battery DC power installation, basin hole diameter compatibility, water pressure requirements, order status, shipping, or returns, our plumbing concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.
| Store Name: | Tap Cell |
| Website: | tapcell.shop |
| Email: | support@tapcell.shop |
| Phone: | +61 7 4197 7444 |
| Business Address: | 11 Torquay Road, Pialba, QLD 4655, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to hydraulic cleanroom inspection protocols, delicate optoelectronic testing benches, and specialized warehouse receiving workflows, please do not dispatch returned faucets, solenoid control boxes, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.